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All orders and transactions between Red Snapper (RS) and the customer are accepted on these conditions of sale only. It is the responsibility of the customer to read such conditions before entering upon a transaction.

In submitting the order form the customer confirms that they own the rights to their photograph/artwork. Licensed or copyright images and logos must not be submitted without the consent of the owner. We reserve the right to refuse to print or manufacture any image that may cause offence to public taste, attitudes or concerns.

B Such submission also acknowledges that you understand there will be a degree of cropping and editing that may be required and that our designers will determine the cropping to obtain the best result, in their opinion. You also acknowledge that you understand that the quality of the final print will vary depending on the quality of the original image. All products are printed individually, as such RS shall endeavour to match the colour, style and positioning on each item however RS is unable to guarantee an exact match

C If your photograph/artwork is valuable or of sentimental value we strongly recommend that copies be made before sending them to us as we cannot accept responsibility for items lost or damaged in transit. Your photograph/artwork will be returned to you with your personalised product.


Your personalised product is guaranteed to be free of any manufacturers defects. If such defects exist or goods have been damaged in transit you must notify Red Snapper within three business days of receiving your product. Please call on 020 7734 9317 or customerservices@redsnapperphoto.co.uk We will then notify you of our returns procedure. If the customer fails to notify RS within 3 working days of delivery, RS does not accept responsibility for the goods being defective or damaged.

No goods are sold to the customer on a sale or return basis. The customer does not have the right to reject or return the goods without the consent of RS. As goods are personalised a ‘cooling off’ period is not applicable. Personalised items of clothing may not be exchanged or refunded should the customer request an incorrect size at time of order.


The customer shall pay for all goods prior to print and dispatch due to the personalised nature of our products, unless otherwise agreed in writing between RS and the customer.

5. Prices

All prices quoted on RS website are in British Pounds Sterling. The cost of Post and Packing covers delivery within the British Isles. Postage outside the UK will be calculated separately. Please contact customerservices@redsnapperphoto.co.uk for a quote.

6. Errors

RS does not accept responsibility for customer input or spelling mistakes on orders.

7.Website liability

Whilst RS endevours to keep the web site and emails free from viruses. Red Snapper shall not be liable to the customer or the site visitors for any destructive results.

Red Snapper will endevour to dispatch your goods to you within 14 days of receipt of your image. Please not that posted items will take longer to produce.

9. Force Majeure

RS shall not be liable to the customer or be deemed to be in breach of the contract of sale for any delay in performing, or any failure to perform, any of RS obligations in relation to the goods if the delay or failure was due to any reason beyond RS reasonable control.

10. Liability

Except in the case of death or personal injury caused by negligence on behalf of RS, RS will not be liable to the customer by reason of any representation, implied warranty, condition or other term, or any duty at common law, or under the express terms of the conditions for any consequential loss or damage (whether for loss or profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever which arise out of, or in connection with the supply of the goods or their use or resale by the customer.


Any contract formed under these conditions of sale shall be construed and enforced in accordance with English Law in the Courts of England and Wales..